About PawHaven

PawHaven is an online pet shop. Everything we sell is made for pets, and we are building a range that covers comfort, play and everyday essentials.

We choose soft, well-made products that help pets feel safe, happy and at home. We’re starting with the Cloud Cuddle Pet Sack, a fleece-lined hideaway for small dogs and cats who love to burrow, and we’ll be adding more pet products over time.

What we care about

• Comfort first. Soft materials and cosy designs that pets actually enjoy.
• Honest service. Clear shipping times, a 30-day guarantee and straightforward refunds.
• Free shipping. We don’t charge for shipping on any order.
• Real support. Questions go straight to our inbox and we reply personally.

Our promise to you

If something isn’t right with your order, tell us and we’ll make it right. You can read our Refund Policy and Shipping Policy any time from the links at the bottom of every page.

Get in touch

Have a question about your order or your pet’s perfect fit? Email us at PawHaven92@gmail.com and we’ll be happy to help.